Rule of Thumb

You are hired not to work for us or take orders from us, but you work for the client. This means you should be directly accountable to the client. It’s not an easy task, but we believe it will be highly rewarding. Everything you do should be oriented towards client satisfaction. If this doesn’t work out, Yongki and Osby promise to provide you with clear, high-quality feedback directly, without ambiguity, if what you’re doing isn’t going well.

Do’s

• Check your task first thing in the morning or before the daily standup, if no tasks assigned to you yet, please ask Vita or Osby or Yongki.
• Avoid being blocked for more than 2 hours. Ask for help from other members.
• Avoid assuming, clarify to the PM, or directly ask the client.
• One ticket one Pull request.
• Save others time by:
  • providing a screenshot whenever there are UI changes to help the reviewer review your changes faster.
  • providing the ticket link in the Pull Request
• Work chat in public channels as much as possible. So everyone is aware of what’s happening.
• Keep tasks status up to date and always log your time in ClickUp.
• Always post daily report to the project channel or shared channel with the client at the end of the day.
• Make sure to update the ticket in Clickup to the factual state, we use ClickUp ticket as the timesheet. With that being said, no daily ticket means no timesheet and no timesheet means unpaid leave.
• Post a report to the client at the end of the day in the channel of the project to which you’re assigned.

Don’ts

• AFK without notification during working hours.
• Be rude or disrespectful to other team members.
• Not fun.